Hard Skills
AdvancedHeavy Vehicle OperationThe ability to safely and efficiently operate large transit vehicles like buses or subway cars in diverse environments.
ProficientPassenger Safety ManagementThe implementation of safety protocols to protect passengers during boarding, transit, and disembarking.
IntermediateRoute Navigation and PlanningKnowledge of local geography and the ability to follow or adapt transit routes based on traffic or construction.
Entry-levelBasic Mechanical TroubleshootingThe ability to identify and diagnose minor mechanical issues or warning lights to determine vehicle roadworthiness.
Soft Skills
IntermediateTour Narrative DeliveryThe skill of providing engaging, informative, and clear commentary regarding points of interest during a sightseeing tour.
IntermediateConflict ResolutionThe ability to handle difficult passengers or stressful situations calmly to maintain a safe environment.