Hard Skills
AdvancedTechnical WritingThe ability to convey complex technical information in a clear and concise manner for specific audiences.
IntermediateInstructional DesignCreating learning experiences and materials in a manner that results in the acquisition and application of knowledge.
AdvancedInformation ArchitectureThe structural design of shared information environments to improve findability and usability.
IntermediateSubject Matter Expert (SME) InterviewingTechniques used to extract precise technical details from engineers or developers for documentation purposes.
AdvancedStructured Authoring (DITA/XML)Writing content in a way that is modular and tagged with metadata for reuse across various formats.
IntermediateSimplified Technical English (STE)A controlled language designed to make technical manuals easier to understand for non-native speakers.