Hard Skills
IntermediateDefensive Driving for Specialized TransitThe ability to operate large transit vehicles safely while anticipating potential hazards and adjusting for the unique movements of passengers with physical disabilities.
IntermediateMobility Equipment OperationProficiency in the manual and electronic operation of wheelchair lifts, ramps, and securement systems (4-point tie-downs) to ensure passenger stability.
IntermediateEmergency Medical ResponseKnowledge of basic first aid, CPR, and specific protocols for managing medical emergencies common in special needs populations, such as seizures or respiratory distress.
Soft Skills
AdvancedBehavioral De-escalationThe use of verbal and non-verbal techniques to manage and calm passengers experiencing emotional or behavioral outbursts during transit.
IntermediateEffective Communication with StakeholdersThe ability to relay sensitive information regarding student behavior or health needs to parents, school administrators, and specialized caregivers.