Hard Skills
IntermediateProduct KnowledgeThe comprehensive understanding of the features, benefits, and specifications of merchandise to effectively assist customers.
AdvancedVisual MerchandisingThe practice of designing and displaying products in a way that is visually appealing to attract and engage customers.
FoundationalPoint of Sale (POS) ProficiencyThe ability to operate retail software systems to process transactions, manage returns, and track inventory.
IntermediateUpselling and Cross-sellingTechniques used to encourage customers to purchase higher-end products or complementary items.
IntermediatePlanogram InterpretationThe ability to read and implement visual diagrams that dictate where specific products should be placed on shelves.
FoundationalInventory ManagementMonitoring stock levels, processing shipments, and ensuring the accuracy of product counts on the floor.