Hard Skills
IntermediateOrder Taking & POS OperationThe ability to accurately record guest food and beverage orders and process transactions using Point of Sale software systems.
FoundationalFood Safety & Hygiene ComplianceAdhering to local health regulations and internal standards regarding the safe handling, transport, and storage of food products.
IntermediateTray & Trolley Service TechniqueThe technical skill of setting up, balancing, and maneuvering heavy trays or rolling tables to deliver meals to guest rooms safely.
AdvancedStrategic UpsellingApplying sales techniques to suggest additional items, premium beverages, or appetizers to increase the total bill amount.