REVENUE RECOVERY OFFICER Employment insurance and revenue officers

Hard Skills

AdvancedFinancial AuditingThe systematic examination of financial records and accounts to verify the accuracy of employment insurance contributions and revenue reports.

ExpertRegulatory Compliance KnowledgeDeep understanding of the Employment Insurance Act, tax laws, and government collection policies required to enforce recovery protocols.

IntermediateInvestigative InterviewingTechniques used to gather information from claimants and employers to detect non-compliance, fraud, or misrepresentation.

IntermediateCase ManagementThe coordination and documentation of recovery files through the entire lifecycle from identification of debt to final resolution.

Soft Skills

AdvancedDebt Recovery NegotiationThe ability to interact with debtors to establish repayment plans and reach settlements that maximize fund recovery while adhering to ethical standards.

AdvancedConflict De-escalationThe process of managing and calming high-stress interactions with individuals who may be resistant or hostile during the recovery process.

Mobility Path: High Affinity Match (>60%)

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No matches found at the 60% threshold.