Hard Skills
IntermediateSurveillance OperationsThe ability to monitor retail environments using CCTV systems and direct observation to detect theft or policy violations.
IntermediateLegal and Regulatory ComplianceApplying knowledge of local laws regarding citizen's arrest, search and seizure, and privacy rights during investigations.
AdvancedInvestigative InterviewingConducting structured interviews with suspects or witnesses to gather information or obtain admissions of guilt.
IntermediateIncident ReportingThe process of documenting security breaches, thefts, and safety issues in a detailed and legally admissible format.