Hard Skills
IntermediateStaff Recruitment and SelectionThe process of identifying, screening, and interviewing candidates to fill restaurant positions such as servers, chefs, and hosts.
IntermediateEmployee SchedulingManaging labor shifts to ensure adequate floor coverage while optimizing labor costs and adhering to labor laws.
AdvancedLabor Law and Safety ComplianceEnsuring HR practices align with health codes, workplace safety regulations, and employment laws.
Soft Skills
AdvancedHospitality Training and DevelopmentImplementing formal programs for food safety, service standards, and menu knowledge to enhance staff competency.
AdvancedConflict Resolution and Employee RelationsMediating workplace disputes and managing interpersonal dynamics to maintain a positive work environment.
IntermediatePerformance ManagementEstablishing performance benchmarks and providing regular feedback to staff to improve productivity and service.