Hard Skills
IntermediatePOS System OperationThe ability to use computerized checkout systems to process transactions, returns, and rental agreements.
IntermediateVisual MerchandisingDesigning and arranging floor displays and window exhibits to attract customers and promote rental inventory.
BeginnerInventory ControlMonitoring stock levels, inspecting returned rental items for damage, and restocking shelves.
Soft Skills
IntermediateCustomer Relationship ManagementInteracting with clients to understand their needs, handle complaints, and build long-term loyalty.
IntermediateConflict ResolutionManaging disputes regarding rental terms, late fees, or item condition in a professional manner.