Hard Skills
IntermediateRegistered Mail ProcessingThe procedure of documenting, securing, and tracking high-priority mail items to maintain a verifiable chain of custody.
AdvancedPostal Regulatory ComplianceKnowledge and application of domestic and international postal laws, including mailing restrictions and customs requirements.
IntermediateCash Handling and Financial AccuracyProcessing payments for postage, supplies, and services while maintaining precise financial records and drawer balances.
Soft Skills
IntermediateInterpersonal CommunicationEffectively conveying information to customers and colleagues regarding mailing options, costs, and delivery statuses.
AdvancedDetail OrientationThe ability to verify complex address formats, postage calculations, and security markings with a high degree of precision.