Hard Skills
IntermediateSecurity SurveillanceThe systematic monitoring of inmate movements and facility perimeters using electronic systems and physical patrols to maintain order.
AdvancedLegal and Regulatory ComplianceKnowledge of constitutional rights, facility protocols, and local laws governing the treatment and management of incarcerated individuals.
BasicEmergency Medical ResponseThe ability to provide immediate medical assistance such as CPR and first aid to individuals suffering from acute injury or illness.
IntermediateIncident DocumentationThe precise and objective recording of daily activities and unusual occurrences for legal, administrative, and investigative purposes.
Soft Skills
IntermediateConflict De-escalationThe use of verbal and non-verbal communication techniques to defuse volatile situations and prevent physical violence within a correctional setting.
IntermediateCultural CompetencyThe ability to interact effectively and respectfully with inmates and staff from diverse backgrounds, beliefs, and cultures.