Hard Skills
AdvancedStrategic Workforce PlanningThe process of analyzing current staff levels and predicting future personnel needs based on seasonal demand for recreation and fitness programs.
ExpertRegulatory Compliance ManagementEnsuring all staff maintain necessary certifications such as CPR, First Aid, and background clearances required for working with vulnerable populations.
AdvancedPayroll and Benefits AdministrationManaging the financial aspects of human resources, including hourly wage tracking for seasonal workers and benefit eligibility.
Soft Skills
IntermediatePerformance Coaching and MentorshipDeveloping the skills of fitness instructors and sports coordinators through continuous feedback and professional development planning.
AdvancedLabor Relations and Conflict MediationManaging grievances and resolving interpersonal disputes among diverse staff teams or between staff and facility patrons.