Hard Skills
IntermediateSafety Protocol MonitoringVigilantly observing facility areas and enforcing rules to prevent accidents or injuries.
Entry-levelFacility Maintenance and SanitationPerforming routine cleaning and basic upkeep of equipment and recreational grounds to maintain standards.
AdvancedEmergency First AidAdministering immediate medical assistance such as CPR or basic wound care until professional help arrives.
Entry-levelPoint-of-Sale (POS) OperationProcessing monetary transactions, handling cash, and issuing tickets or rental equipment.
Soft Skills
IntermediateCustomer ServiceProviding assistance and information to visitors to ensure a positive experience and resolve inquiries.
IntermediateConflict ResolutionManaging and de-escalating disputes between patrons or addressing unruly behavior effectively.