Hard Skills
ExpertFreedom of Information (FOI) ComplianceThe ability to interpret and apply legislation regarding the public's right to access government-held information.
IntermediateElectronic Document and Records Management Systems (EDRMS)Proficiency in using digital platforms to organize, track, and secure organizational records throughout their lifecycle.
AdvancedInformation Redaction and DeclassificationThe technical process of removing sensitive or exempt information from records prior to public release.
AdvancedRecords Retention and DispositionApplying schedules to determine how long records are kept and the methods for their eventual destruction or archiving.
Soft Skills
IntermediateStakeholder ManagementLiaising between applicants, legal teams, and internal departments to manage expectations and gather necessary documentation.
IntermediateAnalytical ThinkingThe capacity to evaluate complex requests and determine the relevance and sensitivity of diverse document types.