Hard Skills
IntermediateFront Desk ManagementThe coordination of activities at the reception area, including greeting guests and maintaining the lobby environment.
IntermediateMulti-line Phone System OperationThe ability to efficiently handle, transfer, and manage high-volume incoming calls using PBX or VoIP systems.
IntermediateVisitor Management Systems (VMS)Proficiency in using software to register, track, and monitor guests entering the building for security purposes.
BasicData Entry and Record KeepingAccurately inputting visitor information, appointment logs, and administrative data into digital systems.