Hard Skills
IntermediateMulti-line Telephone System OperationThe ability to operate complex PBX or multi-line phone systems to manage incoming, outgoing, and internal calls effectively.
Entry-levelVisitor ManagementThe process of welcoming, checking in, and directing guests while maintaining security protocols and visitor logs.
IntermediateAdministrative Clerical SupportPerforming routine office tasks such as filing, sorting mail, updating spreadsheets, and managing office supply inventory.
IntermediateElectronic Calendar ManagementProficiency in scheduling meetings, managing room bookings, and coordinating appointments using software like Outlook or Google Calendar.