Hard Skills
AdvancedPublic Safety and SecurityKnowledge of equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
AdvancedCriminal Law and ProcedureUnderstanding of legal statutes, rights of the accused, and the judicial process regarding arrests, searches, seizures, and rules of evidence.
IntermediateEmergency Medical ResponseProviding immediate medical assistance such as CPR, first aid, or use of an AED to passengers or staff in crisis until paramedics arrive.
IntermediateCrowd ManagementThe practice of directing and controlling the movement of large groups of people in confined spaces like railway platforms to prevent accidents and maintain order.
IntermediateReport Writing and DocumentationThe ability to record facts, observations, and actions taken during an incident in a clear, concise, and professional written format.
IntermediateSurveillance and Patrol TechniquesSystematic monitoring of railway assets, including tracks, yards, and stations, using physical presence and electronic surveillance tools to detect suspicious activity.