Hard Skills
IntermediateComputerized Ticketing SystemsProficiency in operating specialized software for issuing, modifying, or refunding passenger tickets and managing seat reservations across rail and water networks.
AdvancedPassenger Safety and Emergency ProtocolsIn-depth knowledge of safety regulations and the ability to execute emergency evacuations or first-aid protocols in a transport environment.
IntermediateCargo Documentation and Manifest ManagementManaging shipping manifests, waybills, and customs documentation for the movement of freight and checked baggage.
BasicCash Handling and Financial ReconciliationThe process of managing currency, processing electronic payments, and performing end-of-day financial balancing of ticket sales.