Hard Skills
AdvancedWorkforce SchedulingThe process of organizing staff shifts and duties to ensure continuous railway operations while adhering to labor laws and safety regulations.
ExpertLabor Relations ManagementManaging interactions between the organization and labor unions, including collective bargaining and grievance procedures.
AdvancedPerformance AppraisalThe systematic evaluation of employee work performance against set KPIs and safety benchmarks.
Soft Skills
AdvancedOccupational Health and Safety LeadershipLeading and enforcing safety protocols to prevent workplace injuries and ensure compliance with railway safety standards.
IntermediateConflict ResolutionThe ability to mediate and resolve disputes between staff members or between staff and management effectively.