Hard Skills
EntryFuel Dispensing and SafetyOperating fuel pumps accurately and adhering to safety protocols for handling flammable materials.
EntryCash Handling and POS OperationProcessing customer payments accurately through cash, credit cards, or mobile apps using point-of-sale systems.
EntryBasic Vehicle Maintenance AssistancePerforming routine checks on oil levels, coolant, windshield fluids, and tire pressure for vehicle owners.
IntermediateEmergency Spill ResponseApplying immediate containment and cleanup procedures for fuel leaks or spills to prevent environmental damage.
Soft Skills
IntermediateCustomer Service ExcellenceGreeting customers politely, providing assistance, and handling inquiries to ensure a positive service experience.
IntermediateActive UpsellingIdentifying opportunities to recommend premium fuel grades, car wash services, or convenience store promotions to customers.