Hard Skills
AdvancedLabor Relations ManagementManaging the relationship between the public entity and its employees, including the interpretation and enforcement of collective bargaining agreements and union contracts.
AdvancedWorkforce PlanningForecasting the labor needs for municipal projects and seasonal maintenance schedules to ensure adequate staffing levels.
ExpertOccupational Health and Safety AdministrationEnforcing safety standards and training programs to mitigate risks associated with heavy equipment, construction, and hazardous environments.
Soft Skills
IntermediatePerformance Appraisal and CoachingEvaluating the performance of field crews and providing actionable feedback to improve technical proficiency and service delivery.
AdvancedConflict Resolution and MediationFacilitating the resolution of disputes among staff members or between the department and the public to maintain a productive work environment.