Hard Skills
ExpertStrategic Workforce PlanningThe process of analyzing, forecasting, and planning workforce supply and demand to ensure government departments meet social and health policy objectives.
AdvancedPublic Policy AnalysisThe systematic evaluation of health and social policies to determine their implications for professional development and service delivery standards.
AdvancedTraining Needs AssessmentA systematic process for determining and addressing needs, or gaps between current conditions and desired conditions in public service performance.
Soft Skills
AdvancedChange ManagementApplying structured processes and tools to lead the people side of change to achieve a required business outcome within government agencies.
ExpertIntergovernmental CollaborationThe ability to coordinate and partner with various levels of government and external social service stakeholders.