Hard Skills
IntermediatePrice Policy InterpretationThe ability to understand and explain complex pricing structures, discount tiers, and terms of sale to customers and colleagues.
BasicDatabase Management and NavigationProficiency in using internal software systems and databases to retrieve, update, and verify pricing information.
BasicNumerical AccuracyThe skill of performing precise mathematical calculations to determine total costs, taxes, and applied discounts.
Soft Skills
IntermediateConflict ResolutionThe capacity to handle customer complaints regarding price discrepancies or billing errors with composure and professionalism.
IntermediateVerbal CommunicationClearly and concisely articulating price-related information to diverse audiences through various channels.