Hard Skills
EntryBaggage Handling and LogisticsThe ability to safely lift, transport, and organize passenger luggage between vehicles, terminals, and vessels using manual or mechanical aids.
BasicOccupational Health and Safety (OHS) ComplianceStrict adherence to safety protocols regarding manual handling and working in high-traffic port environments to prevent injuries.
BasicMultilingual Basic CommunicationThe ability to use simple phrases and gestures in multiple languages to assist international travelers with directions and services.
Soft Skills
IntermediateCustomer Service ExcellenceProviding polite, helpful, and professional assistance to passengers to enhance their overall travel experience.
IntermediateSituational AwarenessThe capacity to remain aware of moving vehicles, passenger flow, and potential hazards in a dynamic port environment.