Hard Skills
AdvancedAcademic AdvisingProviding guidance to students on educational paths, course selection, and graduation requirements.
ExpertCrisis InterventionImmediate and short-term emergency assistance for students experiencing emotional or mental distress.
IntermediateCareer GuidanceAssisting students in exploring career options through assessment tools and labor market information.
AdvancedFERPA ComplianceAdherence to legal regulations regarding the privacy of student records and personal information.
Soft Skills
AdvancedActive ListeningFully concentrating, understanding, responding, and remembering what is being said by the student.
IntermediateConflict ResolutionFacilitating mediation and resolving disputes between students, faculty, or parents.