Hard Skills
IntermediatePOS System OperationThe ability to process payments and handle financial transactions using point-of-sale hardware and software.
IntermediateFacility Booking ManagementManaging schedules for activity areas or equipment rentals through specialized booking software.
AdvancedSafety and Emergency ResponseKnowledge of safety protocols and the ability to coordinate responses during park emergencies or injuries.
Soft Skills
FoundationalGuest Relations and ServiceThe capacity to provide friendly and professional assistance to park visitors while addressing their needs.
IntermediateConflict De-escalationApplying techniques to manage and resolve disputes or complaints from visitors effectively.