Hard Skills
EntryCash HandlingThe process of receiving, counting, and recording cash and electronic payments accurately while minimizing discrepancies.
IntermediatePoint of Sale (POS) OperationThe technical ability to operate parking management software, ticket validators, and credit card terminals.
EntrySecurity AwarenessMaintaining vigilance for suspicious activity, safety hazards, or unauthorized entry within the parking facility.
FoundationalNumerical ReasoningBasic arithmetic skills required to calculate change, verify end-of-shift reports, and reconcile ticket counts.
Soft Skills
FoundationalCustomer ServiceProviding polite and professional assistance to facility users regarding parking rates, directions, and lost tickets.
IntermediateConflict ResolutionThe ability to calmly handle disputes over parking fees, lost tickets, or equipment malfunctions with frustrated patrons.