Hard Skills
IntermediateParcel Weighing and MeasurementThe ability to accurately use calibrated scales and measuring tools to determine the physical dimensions and weight of packages for postage calculation.
IntermediatePostage CalculationDetermining correct shipping rates based on package weight, destination zones, and selected service levels using postal software or rate charts.
FoundationalPoint of Sale (POS) OperationProficiency in using retail postal systems to process cash, credit, and debit transactions while issuing official receipts.
IntermediatePostal Regulation ComplianceKnowledge of domestic and international shipping laws, including restricted items, hazardous materials, and customs requirements.
FoundationalMail Sorting and Route KnowledgeOrganizing parcels and letters according to zip codes, zones, or specific delivery routes to optimize downstream logistics.