Hard Skills
IntermediateData Entry AccuracyThe ability to input alphanumeric data from order forms into digital systems with a zero or near-zero error rate.
IntermediateAudio TranscriptionThe skill of converting spoken order requests or dictated notes into standardized written or digital formats.
IntermediateOrder Management System (OMS) ProficiencyExperience using specialized software to log, track, and manage the lifecycle of a customer order.
IntermediateTyping Speed (WPM)The rate at which an individual can transcribe text, measured in words per minute.
Soft Skills
AdvancedAttention to DetailThe cognitive ability to notice and correct discrepancies in product codes, quantities, or customer addresses.
IntermediateTime ManagementOrganizing and prioritizing order batches to meet specific daily shipping deadlines.