Hard Skills
AdvancedOfficial Languages Act ComplianceThe ability to interpret and apply the legal requirements of the Official Languages Act to ensure organizational adherence in service delivery and internal operations.
IntermediateLinguistic Audit and ReportingThe systematic process of evaluating an organization's bilingual capacity and preparing formal reports for oversight agencies.
IntermediateLanguage Training CoordinationDesigning and managing programs for employee second-language acquisition, including budget allocation and vendor management.
IntermediateTranslation and Revision ManagementOverseeing the workflow for translating corporate documents and ensuring the linguistic quality and cultural nuance of the final output.
Soft Skills
AdvancedBilingual Service StrategyDeveloping frameworks to ensure 'Active Offer' principles are integrated into all points of contact with the public.
SeniorStakeholder Advisory ServicesProviding expert guidance to senior management and employees regarding their rights and obligations in a bilingual workplace.