Hard Skills
IntermediateData EntryThe process of inputting information into a computer system or database with speed and precision.
IntermediateDocument ManagementSystematic control of the creation, storage, retrieval, and disposal of physical and digital records.
IntermediateOffice Software ProficiencyCompetence in using standard applications such as Microsoft Word, Excel, and Outlook for business tasks.
FoundationalOffice Equipment OperationThe technical ability to operate and perform basic maintenance on hardware such as printers, scanners, and multi-line phone systems.
Soft Skills
FoundationalAttention to DetailThe ability to maintain thoroughness and accuracy when performing repetitive tasks or handling complex information.
IntermediateCustomer ServiceThe ability to provide professional assistance, information, and problem resolution to internal and external stakeholders.
IntermediateTime ManagementThe ability to prioritize tasks and manage daily schedules to meet deadlines effectively.