Hard Skills
AdvancedRegulatory Compliance MonitoringThe ability to interpret and enforce state and federal healthcare regulations, specifically those governing long-term care facilities and resident rights.
IntermediateClinical Documentation ReviewThe systematic examination of medical records, care plans, and medication administration records for accuracy, completeness, and compliance with medical standards.
AdvancedInfection Control AssessmentEvaluating facility-wide protocols for hygiene, sterilization, and the prevention of communicable diseases among vulnerable populations.
IntermediateTechnical Report WritingThe capacity to document inspection findings clearly and objectively in a format suitable for legal review and administrative enforcement.
Soft Skills
IntermediateInvestigative InterviewingConducting structured, objective conversations with residents, family members, and staff to gather evidence regarding care quality and reported incidents.
AdvancedEthical Judgment and IntegrityMaintaining impartiality and adherence to professional ethics when evaluating facilities and handling sensitive, confidential resident information.