Hard Skills
IntermediateFinancial ReconciliationThe process of verifying and balancing daily financial transactions and guest accounts to ensure accounting accuracy.
IntermediateProperty Management System (PMS) OperationProficiency in using hotel software to manage reservations, check-ins, check-outs, and room status updates.
IntermediateEmergency Protocol ManagementKnowledge and execution of safety, security, and emergency procedures when staff levels are minimal.
IntermediateCash Handling and Payment ProcessingThe secure management of physical currency and the processing of electronic payments according to PCI compliance.