Hard Skills
IntermediateCrowd ControlManaging the flow of traffic in lobbies and theater hallways to prevent overcrowding and ensure safety.
Entry-levelSafety and Emergency ProtocolsUnderstanding and executing evacuation procedures and fire safety protocols to protect patrons.
Entry-levelTicket ValidationUsing scanning technology to verify ticket authenticity and guide guests to assigned seating.
Entry-levelBasic HousekeepingPerforming routine checks and light cleaning between movie screenings to maintain auditorium standards.
Soft Skills
Entry-levelCustomer ServiceThe ability to greet patrons professionally, answer inquiries, and provide directions to various theater facilities.
IntermediateConflict ResolutionIdentifying and de-escalating disputes among patrons or addressing disruptive behavior during screenings.