Hard Skills
IntermediateFood and Beverage ServiceThe ability to professionally serve meals and drinks to guests in a dining environment following established protocols.
IntermediateFood Safety and HygieneAdhering to health regulations regarding food handling, sanitation, and personal cleanliness to prevent contamination.
BeginnerPoint of Sale (POS) OperationThe technical ability to enter orders, process payments, and manage bills using digital ordering systems.
IntermediateMenu KnowledgeComprehensive understanding of ingredients, allergens, and preparation methods of dishes offered.
Soft Skills
AdvancedCustomer ServiceThe capacity to provide friendly, professional assistance to diners and resolve complaints effectively.
IntermediateTime ManagementThe ability to prioritize multiple tasks, such as clearing tables, serving food, and greeting guests, during peak hours.