Hard Skills
IntermediatePatient SchedulingManaging and coordinating patient appointments using digital or physical calendars to optimize clinic flow.
AdvancedEHR ProficiencyOperating Electronic Health Record systems to input data, retrieve patient history, and manage records.
IntermediateHIPAA ComplianceUnderstanding and applying the Health Insurance Portability and Accountability Act standards to protect patient privacy.
BasicMedical TerminologyKnowledge of specific medical terms, abbreviations, and coding basics to communicate effectively with staff and patients.
IntermediateInsurance VerificationConfirming patient insurance coverage, benefits, and obtaining necessary authorizations before appointments.