Hard Skills
IntermediateComputer-Aided Dispatch (CAD) Software ProficiencyThe ability to operate specialized software platforms to log, assign, and monitor maintenance work orders and technician locations in real-time.
IntermediateRoute Planning and OptimizationThe strategic organization of service calls to minimize travel distance and fuel consumption while maximizing the number of completed tasks.
BasicMaintenance Troubleshooting KnowledgeA foundational understanding of plumbing, electrical, and HVAC systems to accurately categorize issues and assign appropriate technicians.
BasicInventory and Resource TrackingMaintaining awareness of available tools, parts, and personnel to ensure that assigned technicians have the necessary support for specific jobs.