Hard Skills
IntermediateMail Sorting and ClassificationThe process of organizing incoming and outgoing mail and parcels according to destination, priority, and postal regulations.
BasicPostage Meter OperationProficiency in using postage meters and digital scales to calculate and apply correct postage to mail items based on weight and class.
IntermediateDigital Tracking SystemsUsing software and barcode scanners to log and monitor the status of packages and registered mail throughout the delivery lifecycle.
AdvancedConfidentiality and Privacy ComplianceThe ability to handle sensitive correspondence and private data in accordance with legal requirements and organizational privacy policies.
Soft Skills
IntermediateAttention to DetailThe cognitive ability to identify small differences in addresses, codes, and instructions to ensure error-free distribution of items.
BasicPhysical Stamina and Manual DexterityThe physical capability to perform repetitive tasks, lift heavy mail bags, and move parcels efficiently over long shifts.