Hard Skills
IntermediateMail Sorting and DistributionThe ability to accurately categorize and route mail and packages based on destination codes, postal zones, and delivery priority.
AdvancedPostal Regulations ComplianceDeep knowledge of national and international mailing laws, customs requirements, and prohibited items list.
IntermediatePoint of Sale (POS) ProficiencyOperating digital systems for transaction processing, postage calculation, and inventory management of shipping supplies.
Soft Skills
IntermediateCustomer Service ExcellenceInteracting with the public to provide information on shipping options, postage rates, and resolving service-related inquiries.
AdvancedAttention to DetailThe capacity to verify complex address formats, shipping weights, and required documentation without errors.