Hard Skills
IntermediateLottery Terminal OperationThe ability to use specialized point-of-sale equipment to process lottery tickets, validate winning numbers, and manage scratch card inventory.
AdvancedResponsible Gambling ComplianceKnowledge of legal regulations regarding age verification, ethical sales practices, and the identification of signs of problem gambling.
IntermediateCash Reconciliation and PayoutsThe process of balancing the cash drawer against terminal reports and accurately processing monetary prize payouts to customers.
BasicVisual MerchandisingThe strategic arrangement of lottery displays, jackpot signage, and promotional materials to maximize customer visibility and impulse buys.