Hard Skills
FoundationalSurface SanitationThe systematic process of cleaning, disinfecting, and sanitizing surfaces to remove pathogens and debris.
FoundationalChemical Safety and WHMISKnowledge of the safe handling, dilution, and storage of cleaning chemicals and hazardous materials.
FoundationalWaste Management and RecyclingProper sorting, disposal, and management of various waste streams including recyclables and organic waste.
FoundationalLinen and Supply ManagementMonitoring, restocking, and reporting inventory levels of linens, toiletries, and cleaning supplies.
Soft Skills
FoundationalGuest Service ExcellenceInteracting with lodge guests in a polite, professional, and helpful manner when requested.
IntermediateOperational Time ManagementThe ability to prioritize cleaning tasks to ensure rooms are turned over within strict check-in and check-out windows.
FoundationalAttention to DetailThe capability to identify and address minor cleanliness or maintenance issues that may impact the guest experience.