Hard Skills
IntermediatePersonnel Recruitment and SelectionThe process of identifying, attracting, and hiring qualified staff to execute leisure and recreation programs.
IntermediateStaff Training and DevelopmentIdentifying skill gaps and organizing instructional sessions for recreation staff on topics like safety, coaching, and customer service.
AdvancedOccupational Health and Safety (OHS) ComplianceEnsuring that staff follow labor laws and safety protocols specific to sports facilities and physical activity environments.
Soft Skills
IntermediateVolunteer ManagementThe coordination of unpaid workers, including recruitment, training, and retention strategies for sporting events and community programs.
AdvancedPerformance Appraisal and ManagementSystematically evaluating employee work performance and providing feedback to align individual outputs with organizational recreation goals.