Hard Skills
AdvancedStrategic Workforce PlanningAligning human resources with the long-term goals of the recreation department to ensure adequate staffing for seasonal and year-round programs.
IntermediateStaff Training and DevelopmentDesigning and implementing training modules for sports coaches, fitness instructors, and safety personnel to maintain high service standards.
IntermediatePerformance ManagementEstablishing KPIs for recreation staff and conducting periodic reviews to ensure consistent service delivery and operational efficiency.
IntermediateVolunteer ManagementRecruiting, vetting, and supervising non-paid volunteers who assist in sporting events and community leisure activities.
AdvancedHealth and Safety Compliance OversightEnsuring all staff are trained in and adhere to HR-mandated safety protocols, including liability standards and emergency response.