Hard Skills
IntermediateCollective Agreement InterpretationThe ability to read, understand, and apply the specific terms and conditions outlined in a union contract to daily operations and employee inquiries.
Entry-levelGrievance Documentation ManagementThe systematic process of recording, tracking, and filing employee grievances, including timelines, meeting minutes, and resolution outcomes.
Entry-levelHRIS Data ManagementOperating Human Resources Information Systems to maintain accurate seniority lists, union dues records, and employee status updates.
IntermediateEmployment Law ComplianceMaintaining knowledge of federal and local labor statutes such as FLSA, FMLA, and specific jurisdictional labor codes.