Hard Skills
BeginnerData EntryThe process of accurately inputting information into computer systems, databases, or spreadsheets from various sources.
BeginnerDocument ManagementOrganizing, filing, and retrieving physical and digital records according to established classification systems.
BeginnerOffice Equipment OperationThe ability to operate and perform basic troubleshooting for office hardware such as printers, scanners, and photocopiers.
IntermediateWritten CommunicationThe ability to draft clear, concise, and grammatically correct emails, memos, and letters.
IntermediateBasic Spreadsheet ProficiencyUsing software like Microsoft Excel or Google Sheets to enter data, use basic formulas, and sort information.
Soft Skills
IntermediateAttention to DetailThe capacity to concentrate on small features of a task to ensure high levels of accuracy and thoroughness.
BeginnerCustomer Service OrientationResponding to inquiries from visitors and staff in a helpful, professional, and courteous manner.
BeginnerTime ManagementPrioritizing tasks effectively to meet daily deadlines and maintain a steady workflow.