Hard Skills
AdvancedGemology and Product KnowledgeIn-depth understanding of the 4Cs (cut, color, clarity, and carat weight), precious metals, and gemstone identification.
IntermediateVisual MerchandisingThe practice of designing and arranging jewelry displays to enhance product appeal and drive store traffic.
AdvancedClientelingUsing customer data and relationship management techniques to foster long-term loyalty and repeat purchases.
IntermediateLoss Prevention and Security ProtocolsAdherence to strict procedures for handling high-value inventory, including display security and guest screening.
IntermediateJewelry Repair AssessmentIdentifying basic repair needs such as prong tightening, resizing, or cleaning requirements for customer pieces.