Hard Skills
AdvancedInvestigative InterviewingThe ability to conduct structured interviews to gather evidence and verify information regarding benefit claims or tax filings.
IntermediateStatutory InterpretationAnalyzing and applying specific government legislation, such as the Employment Insurance Act, to determine eligibility and compliance.
AdvancedFraud Risk AssessmentIdentifying patterns, anomalies, and potential indicators of fraudulent activity within claim data or revenue reports.
IntermediateCase ManagementOrganizing and documenting the progression of investigations from initial discovery through to resolution and reporting.
IntermediateData Analytics and ReportingUsing specialized software to query databases and generate reports on compliance trends and investigation outcomes.