Hard Skills
AdvancedInvestigative InterviewingThe application of specialized techniques to elicit factual information and testimonials from claimants or witnesses while maintaining procedural fairness.
AdvancedLegislative InterpretationThe ability to read, analyze, and apply complex government statutes such as the Employment Insurance Act and the Income Tax Act to specific cases.
IntermediateEvidence Collection and Chain of CustodyThe systematic process of identifying, gathering, and securing physical and digital evidence to ensure its admissibility in legal proceedings.
IntermediateTechnical Report WritingThe production of clear, concise, and logically structured reports detailing investigative findings for use by decision-makers or legal counsel.
Soft Skills
AdvancedAnalytical ThinkingThe capacity to identify patterns, inconsistencies, and anomalies within large datasets to detect potential fraudulent activity.
ExpertEthical JudgmentAdherence to the values and ethics of the public service, ensuring impartiality and integrity in all investigative conduct.
IntermediateConflict De-escalationThe use of verbal and non-verbal techniques to manage and defuse tense or hostile interactions during field visits or interviews.