Hard Skills
IntermediatePsychosocial AssessmentThe process of evaluating a client's mental, physical, and social health to determine necessary support services and eligibility.
AdvancedCrisis InterventionImmediate and short-term emergency response to mental, emotional, physical, and behavioral distress or life-threatening situations.
IntermediateRegulatory ComplianceAdhering to legal standards, HIPAA privacy laws, and ethical guidelines regarding client confidentiality and data protection.
IntermediateCase DocumentationMaintaining detailed, accurate, and objective electronic and paper records of client interactions and service referrals.
Soft Skills
IntermediateActive ListeningThe practice of fully concentrating, understanding, responding, and remembering what is being said by the client to build rapport.
IntermediateCultural CompetencyThe ability to interact effectively with people of different cultures, socioeconomic backgrounds, and belief systems.