Hard Skills
AdvancedStrategic Resource AllocationThe process of assigning and managing assets in a manner that supports an organization's strategic IT goals.
IntermediateVendor and Contract ManagementOverseeing the selection, negotiation, and performance monitoring of third-party technology service providers.
ExpertPerformance Metric DesignEstablishing Key Performance Indicators to measure the efficiency and effectiveness of IS operations and staff.
Soft Skills
AdvancedIT Talent DevelopmentIdentifying skill gaps within the information systems team and implementing training or mentorship programs to bridge them.
AdvancedChange Management LeadershipLeading the organizational transition during the implementation of new information systems or operational processes.